Job Description
Job Title: Technical Project Manager – CXOne
Remote
6+month contract w/Extensions
No 3rd Party or Referrals please
Overview
The Technical Project Manager will lead the planning, execution, and delivery of CXOne and Salesforce integration projects within a dynamic healthcare environment. This role requires strong technical expertise, proven project management ability, and an understanding of healthcare operations. The ideal candidate will partner with cross-functional teams to deliver solutions that meet business objectives, regulatory requirements, and enhance both patient and provider experiences.
Required Qualifications
Minimum 5 years of project management experience in healthcare or related industry.
Proven experience leading CXOne and Salesforce projects.
Strong understanding of CXOne and Salesforce architecture, APIs, and integration methods.
Experience with cloud platforms, CRM systems, and contact center technologies.
Familiarity with healthcare data standards and interoperability.
Proficiency with project management tools (e.g., Jira, Confluence, Apptio/TargetProcess, ServiceNow).
Excellent communication, leadership, and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong analytical and problem-solving capabilities.
Preferred Qualifications
Experience working within major healthcare organizations.
Knowledge of patient engagement and digital health platforms.
Experience with Agile and Waterfall methodologies.